Terms of Service

Updated:
October 31, 2024

By using our rental services, you agree to the following Terms of Service, which govern the rental and use of our equipment. Please read these terms carefully to understand your rights and responsibilities as a lessee.

1. Waiver Requirement

Each individual using Drifters Beach & Bike Rentals equipment must sign a waiver before delivery. If the waiver is not signed, the order will be canceled, and no refund will be provided.

2. Rental Agreement and Liability

By renting equipment from Drifters Beach & Bike Rentals, LLC., you, the lessee, agree to release Drifters Beach & Bike Rentals, LLC., and its employees, from any liability, causes of action, or claims arising from the use, proper or improper, of the rented equipment. You accept all responsibility for the safe operation and proper care of the equipment.

3. Payment, Damage, and Return Conditions

  • Charges: The lessee agrees to pay all charges in full, including any fees related to damages or late returns. Payment for the initial rental cost will be processed upon order confirmation online or by phone.
  • Equipment Condition: All equipment must be returned in the same condition it was received, except for normal wear and tear. The lessee is solely responsible for any misplaced, lost, unsecured, misused, or damaged equipment.
  • Beach Cruiser Bike Policy: Beach cruiser bikes may be ridden on the beach but must be kept out of saltwater. Bikes ridden in saltwater will incur a minimum damage fee of $30. If repair costs exceed this fee, the actual cost of parts and labor will be charged. Drifters Beach & Bike Rentals reserves the right to determine if a bike has been exposed to saltwater and will apply charges accordingly.

4. Cancellations, Refunds, and Changes

  • Cancellations: If the rental is canceled or modified 24 hours prior to delivery, no cancellation fees will apply. If delivery has already been made, cancellations will not be refunded.
  • Order Changes: Changes to orders, including partial cancellations, are evaluated on a case-by-case basis and may incur additional charges.

5. Delivery and Pickup Terms

Deliveries will occur at the agreed-upon time. Please notify Drifters Beach & Bike Rentals at (904) 315-6150 for any special requests for delivery or pickup times. While we strive to accommodate reasonable requests, alternative delivery or pickup times cannot be guaranteed.

7. Contact Us

For questions or requests regarding this agreement, please contact us at:

Drifters Beach & Bike Rentals
Phone: +1 (904) 315-6150
Email: drifter@driftersrentals.com

Have Questions? We've Got Answers.

From rental processes to delivery options, we’ve answered your most common questions. For more in-depth information, please visit our full FAQ page.

What steps should I take before my rental pickup time?

Approximate Pickup Times

Scheduled pickups are approximate. If you need an earlier pickup, feel free to call or text.

Prepare Rentals for Pickup

Rinse all rentals and lock them up in the agreed pickup area.

Condition of Rentals

Ensure rentals are in the same condition as received.

How do I rent a bike or beach equipment?

Renting a bike, beach equipment or reserving your luxury beach setup is easy! Start your reservation, select the items you want, choose your rental dates, and proceed to checkout. You can also give us a call at (904) 315-6150 to make a reservation over the phone.

How does your free delivery and pickup services work?

We offer free delivery and pickup services to your vacation spot, whether it's a home, condo, RV park, campsite, or hotel. Just let us know the address, gate code if necessary, any other details, and we'll make sure your rentals are ready upon your arrival.

What areas do you deliver to?

We offer free delivery, and pickup services within the greater St. Augustine! Covering Anastasia Island, St. Augustine Beach, Crescent Beach, Butler Beach, Hammock Beach Resort area, Vilano, and S. Ponte Vedra (South of SPV Recreation area). Just provide your location, and we’ll handle the rest!

For Premium Beach Services we setup on Anastasia Island/St.Augustine Beach, Butler Beach, and Crescent Beach.

300+ Five Star Reviews
START RESERVATION
Still have questions? Contact Us
Have Questions?

Reach Out, We'd Be Happy to Help

We love to answer questions and take reservations over the phone so don't hesitate to give us a call.